FAQ

Q1. What’s your production time?

①For Bulk:

A: For the goods in stock, we can send you the goods within 1 day once we confirmed your payment, for the customized goods, the delivery time for jewelry displays is about 20-25 days, and the delivery time for packing product (boxes, paper bags etc.) is about 25-30 days.

②For Sample:

A: Sample time for jewelry displays and packaging are all 7-15 days.

Q2. What is your MOQ?

A: If you no need to custom logo, then you can buy our stock whatever how many PCS. But if you wanna custom(color, material, size etc) then need to meet our MOQ.

Jewelry Pouch MOQ: 1000PCS per single item

Jewelry Box MOQ: 500PCS per single item

Jewelry Display MOQ: 50PCS per single item

As a manufacturer, we need basic quantity to keep our machine & co-worker goes well, thanks for your kindly understanding in advance!

Q3. Do you have stock items for selling or can you custom?  

A: Yes, we have almost all of our jewelry displays and boxes, and pouches in stock, also we can make customized logo, size, material, color as your requirement .

We can custom your logo on the products, logo print for free once you reach our MOQ.

Q4. What is your sample fee policy?

A: Samples for free. Normally there is stock, then you just need to pay the shipping fee. If no stock, Custom samples, you just need to pay the proofing & shipping charged is enough.

Q5. My package missed or damaged on the half way , What can I do?

A: Please kindly noted that cargos pictures will be sent to you before shipment to ensure the goods are in good condition. If it is confirmed that our negligence caused your loss, we will 100% compensate your loss.

Q6. Which payment way is workable?  

A: PayPal (goods value less than 400 USD)

T/T (goods value more than 400usd)